Last updated: June 1, 2023
Welcome to our website. Your privacy is important to us and we value the trust you place in us.
Tremendous provides various reward, incentive and other products and services ("Client Services") to corporate clients (our "Clients"), and our Clients provide these rewards, incentives and other products ("Rewards") and services to individuals ("Recipients") for redemption.
This Privacy Policy describes the types of information that Tremendous, LLC ("Tremendous", "us" or "we") collects, uses and discloses as a “controller” or “business” about (i) employees and representatives of current, past and prospective Clients ("Authorized Users"), including in relation to their use of the Client Services (ii) Recipients who choose to redeem Rewards received from one of our Clients, (iii) individuals who use our website at www.tremendous.com, or other websites we operate and link to this Privacy Policy, (collectively, the "Site") or otherwise interact with us, including via email or through other applications, services, tools, and features that we offer, and (iv) individuals who apply for a job with Tremendous (collectively, our "Services"). For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a Client, Authorized User, Recipient, website visitor, job applicant, or another individual whose information we have collected pursuant to this Privacy Policy. This Privacy Policy sets forth our policy with respect to the collection, use and disclosure of information that is collected through the Services. By using or accessing the Services, you acknowledge that you have read, understood and agree to be bound by the terms of this Privacy Policy and Terms of Service , and agree to the data collection, use, disclosure and storage practices described in this Privacy Policy. For the purpose of applicable data protection laws, we are the “business” or “controller.”
This Privacy Policy does not apply to our collection, use and sharing of information about Recipients that we receive directly from one of our Clients when providing the Client Services. In those circumstances, Tremendous is generally a “data processor” or “service provider” under applicable data privacy laws, and not a “controller” or “business”, and we only process and use the data in accordance with the documented instructions of our Client, and strictly on their behalf, subject to our agreement and data processing addendum entered into with our Client. Our Clients are solely responsible for meeting any legal requirements applicable to “data controllers” or “businesses” (such as establishing a legal basis for processing and responding to data subject rights requests). If you have any questions about the Client Services and your use of data by our Clients, please reach out to the relevant Client directly.
Tremendous works with financial institutions, and may disclose certain information to them, in order to facilitate the redemption of some Rewards. Due to the requirements of such financial rules and regulations, including anti-money laundering laws, Tremendous may not be able to delete your information, even upon your request.
Depending on how you interact with the Services, we may collect different types of information about you, including as set out below.
Basic contact details: Name, address, email address, telephone number, mobile telephone number and information about the Client.
Tremendous account credentials: Username, password, security questions, to help us maintain and secure your account with us. If you choose to use register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Payment information: Bank account information, payment card information, or other financial account information, billing address. A third-party payment processor collects and processes payment card information on our behalf; we do not collect or retain your payment card information.
The information listed above is required to enable us to fulfil our contract with you. If you do not provide this information, we will not be able to provide you with our Services.
If you access the Client Services as an employee or representative on behalf of one of our Clients, you are considered an Authorized User under the Client's contract with us. Your use of the Client Services is subject to our contract with our Client, as well as this Privacy Policy and our terms of use. If you have questions about the collection and use of your information as part of us providing Client Services, please contact the Client, who may be your employer. The Services and Client Services are not intended to collect personal health information or other sensitive information about you as an Authorized User. Any such information should remain with the Client.
Basic contact details: Depending on how you choose to redeem your Reward, we may collect from you your name, address, email address, mobile telephone number.
Demographic information: If you choose to redeem your Reward via a prepaid card, then we will collect your date of birth. At our Client's election, depending on the value of the Reward, we may collect information about your citizenship. We collect this information to facilitate your redemption of the Reward and to comply with applicable laws and regulations.
Government Identifiers: Depending on the value of the Reward, you may be required to provide your Social Security number, Tax Payer Identification number, Employer Identification number, Internal Revenue Service account number. We collect this information to comply with applicable laws and regulations.
Transaction and redemption data: Depending on how you redeem your Reward, we may collect from you your bank account information, PayPal or other financial account information, and information about redemption of a Reward, including related transactions made on any prepaid cards.
Basic contact details: Name, address, email address, telephone number, mobile telephone number and other information you provide in a webform or when communicating with us.
Basic contact details: Name, phone number, email address and other contact information you may provide us.
Applicant details: Information included in your resume or CV, cover letter, LinkedIn profile, your website/portfolio, any other information you provide when applying for a role with Tremendous, including in your interview.
Professional and education-related information: Information about your professional qualifications, employment and education history, proof of eligibility to work, references, background check and other information you provide during the application or interview.
As is true of most Web sites, we automatically gather information about your computer such as your Internet Protocol (“IP”) address, browser type, referring/exit pages, and operating system.
Like many other Web sites, we also may use cookies (small text files that a website saves on your computer or device when you visit the Site), web beacons, pixel tags, log files or other technologies (“Cookies”), including Google Analytics, to automatically collect certain information about how you use our Services and interact with our emails and Site. This information may include:
Finally, we may obtain information about you from third parties or publicly available sources. Such information may include:
If a Client or a specific third party provides us with personal information about others, such as Recipients, we will only use that information for the specific reason for which it was provided to us or as otherwise permitted by law. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Links to Other Web Sites.
We may use the information we collect from and about you to:
In addition, we will use some or all of the above information to comply with any applicable legal obligations, to enforce any applicable terms and conditions and/ or terms of service, and to protect or defend the Site or Services, our rights, the rights of our users, or others.
In certain circumstances, we may disclose your information to third parties subject to this Privacy Policy. We may disclose the information we collect from and about you:
Change in Tremendous' ownership. We may sell all or a portion of our assets or business, or be involved in a merger, acquisition or other business transaction during the normal course of our business and information we have collected about you may be transferred as part of the transaction. We will make reasonable efforts to notify you via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through the Services and Client Services in a manner that is consistent with this Privacy Policy.
We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Site, as well as information collected offline or from third party sources, to help us tailor our communications to you and to improve our Services and Client Services.
Protecting children's privacy is important to us. We do not direct the Services to, nor do we knowingly collect any personal information from, children under the age of thirteen.
This Privacy Policy applies only to the Services. It does not apply to Giftrocket.com or other non-Tremendous websites and mobile applications, including those of our Clients, that may link to the Services or be linked to or from the Services; please review the privacy policies on those websites and applications directly to understand their privacy practices. The Services and the Site may contain links to third-party sites or applications, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites or applications. The privacy and data security practices of such third-party sites or applications are governed by the privacy policies of those third parties, and not by Tremendous. The links to third-party sites from the Services do not imply that we endorse or have reviewed the third-party sites.
The security of your personal information is important to us. We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about you. While we make reasonable efforts to help ensure the integrity and security of our network and systems and to protect your personal information, the transmission of information via the Internet is not completely secure and any electronic communication sent to or from the Services may not be secure. We also cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Your personal information is stored on our service providers' servers in the United States. You understand and agree that we may collect, use, disclose, and otherwise process the information you provide as described in this Privacy Policy even if you are from an area outside the United States. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the United States. We will retain your personal information for as long as it is reasonably needed for the purposes specified in this Privacy Policy, or to fulfill any legal or contractual obligations we may have. When determining the length of time to retain your information, we consider various criteria, including whether you are a prospective or current Client, Authorized User, Recipient, or Site Visitor and whether we need the information to continue to provide the Services and Client Services, resolve a dispute, abide by applicable laws and regulations, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or products.
We reserve the right to revise this Privacy Policy at any time. When we do, we will post the changes on the Site. If we change the Privacy Policy in a material way, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us or by posting notice of such changes on the Services) and will take additional steps as required by applicable law. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
This section applies to you only if you are a California resident (“resident” or “residents”). For purposes of this section, references to “personal information” shall include “sensitive personal information” unless otherwise indicated, as these terms are defined under the CCPA.
In the preceding 12 months, we collected and (where indicated below) disclosed for a business purpose the following categories of personal information and sensitive personal information (denoted by *) about residents:
| Category | Categories of Recipients |
|---|---|
| Identifiers such as name, e-mail address, IP address |
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| Personal information categories listed in the California Customer Records statute such as name, address, telephone number, Social Security number |
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| Characteristics of protected classifications under California or federal law such as age |
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| Financial information* such as bank account information and credit card information |
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| Government identifiers* such as Social Security number, Tax Payer Identification number, Employer Identification number, Internal Revenue Service account number |
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| Characteristics of protected classifications under California or federal law such as citizenship |
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| Commercial information such as records of products or services purchased from us |
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| Internet or other similar network activity such as information regarding your interaction with the Site |
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| Geolocation data such as IP address |
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| Professional or employment-related information such as title of profession, employer, professional background |
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| Non-public education information collected by certain federally funded institutions such as education records |
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| Inferences drawn from other personal information such as profile reflecting your preferences |
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| Tremendous Client Account access credentials* such as account log-in in combination with any required security or access code, password, or credentials allowing access to your Tremendous Client Account |
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The categories of sources from which we collect your personal information, and specific business or commercial purposes for which we collected and disclosed your personal information over the preceding 12 months, are described in the sections above, Information Collection, Information Use and Information Sharing. We only use and disclose sensitive personal information for the purposes specified in the CCPA.
We do not “sell” (as that term is defined under the CCPA) personal information, nor have we done so in the preceding 12 months. Further, we do not have actual knowledge that we “sell” personal information of residents under 16 years of age.
Depending on where you live, you may have some or all of the rights listed below in relation to information that we have collected about you. Note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests or where we are required by law to retain your personal data.
Because we send Rewards on behalf of our Clients, if you are a Recipient who has received but not redeemed a Reward, please contact the sender, which is usually your employer, to exercise a right. To exercise any of these rights, you can contact [email protected]. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address, before providing a substantive response to the request. Depending on your location, you may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
In addition, where applicable, we will provide you with more information about our appeal process. When you submit a request or launch an appeal, we will limit our collection of your information to only what is necessary to securely fulfil your request or process your appeal. We will not require you or your authorized agent to pay a fee for the verification of your request or appeal.
You have a right to request that we confirm whether we process information about you and give you access to that information. You may also have a right to receive that information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another business without impediment. If you are a California resident, you have a right to request the following information about our collection, use and disclosure of your information.
You have a right to request that we delete information we maintain about you.
You have a right to request that we correct inaccurate information we maintain about you.
You have a right to opt-out of the processing of your information for the purposes of targeted advertising (as defined under applicable law). You can opt out of online targeted advertising by companies participating in the Digital Advertising Alliance program through the Digital Advertising Alliance Consumer Choice page. If you are located in the United States, please visit:http://optout.aboutads.info/. For information on how we process opt-out preference signals, see the section above, Information We Collect Automatically and Cookie Policy.
Please also feel free to contact us at [email protected] if you have any questions about our Privacy Statement or the information practices of the Services. If you are a Customer, you can also contact us by reaching out to your designated customer service manager.