Last updated: June 1, 2023
Welcome to our website. Your privacy is important to us and we value the trust you place in us.
Tremendous provides various reward, incentive and other products and services (“Client Services”) to corporate clients (our “Clients”), and our Clients provide these rewards, incentives and other products (“Rewards”) and services to individuals (“Recipients”) for redemption.
Tremendous works with financial institutions, and may disclose certain information to them, in order to facilitate the redemption of some Rewards. Due to the requirements of such financial rules and regulations, including anti-money laundering laws, Tremendous may not be able to delete your information, even upon your request.
Depending on how you interact with the Services, we may collect different types of information about you, including as set out below.
Information You Provide to Us
Prospective or Current Clients and Authorized Users
Basic contact details: Name, address, email address, telephone number, mobile telephone number and information about the Client.
Tremendous account credentials: Username, password, security questions, to help us maintain and secure your account with us. If you choose to use register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Payment information: Bank account information, payment card information, or other financial account information**, billing address.** A third-party payment processor collects and processes payment card information on our behalf; we do not collect or retain your payment card information.
The information listed above is required to enable us to fulfil our contract with you. If you do not provide this information, we will not be able to provide you with our Services.
Basic contact details: Depending on how you choose to redeem your Reward, we may collect from you your name, address, email address, mobile telephone number.
Demographic information: If you choose to redeem your Reward via a prepaid card, then we will collect your date of birth. At our Client’s election, depending on the value of the Reward, we may collect information about your citizenship. We collect this information to facilitate your redemption of the Reward and to comply with applicable laws and regulations.
Government Identifiers: Depending on the value of the Reward, you may be required to provide your Social Security number, Tax Payer Identification number, Employer Identification number, Internal Revenue Service account number. We collect this information to comply with applicable laws and regulations.
Transaction and redemption data: Depending on how you redeem your Reward, we may collect from you your bank account information, PayPal or other financial account information, and information about redemption of a Reward, including related transactions made on any prepaid cards.
Basic contact details: Name, address, email address, telephone number, mobile telephone number and other information you provide in a webform or when communicating with us.
Basic contact details: Name, phone number, email address and other contact information you may provide us.
Applicant details: Information included in your resume or CV, cover letter, LinkedIn profile, your website/portfolio, any other information you provide when applying for a role with Tremendous, including in your interview.
Professional and education-related information: Information about your professional qualifications, employment and education history, proof of eligibility to work, references, background check and other information you provide during the application or interview.
As is true of most Web sites, we automatically gather information about your computer such as your Internet Protocol (“IP”) address, browser type, referring/exit pages, and operating system.
Device information: IP address, device identifiers, mobile device identifier, Media Access Control address, operating system, device model software version, mobile or ISP carrier information.
Browser information: Browser type.
Location information: Approximate location (based on IP address).
Other information regarding your interaction with the Services and Site: Statistics on your Site views, traffic to and from our Site, referral URL, ad data, how you search for our Services, the websites you click on from our Site or emails, whether and when you open forward or click-through our emails and ads, domain name from which you accessed the Site, date and time you access the Site, areas or pages of the Site that you visit, amount of time you spend on the Site, and the number of times you return to the Site
Session Cookies – These allow websites to link the actions of a user during a browser session, and may be used for a variety of purposes. These session Cookies expire after a browser session so would not be stored longer term. For this reason session Cookies may sometimes be considered less privacy intrusive than persistent Cookies.
Persistent Cookies – These are stored on a users' device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent Cookies may be used for a variety of purposes including remembering users' preferences and choices when using a site or to target advertising.
Tracking Options and Cookie Preferences. Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer. You may adjust your browser or operating system settings to allow all Cookies or perform the following functions: delete all Cookies; block all Cookies; block third party Cookies; clear all Cookies when you close the browser; open a ‘private browsing’/‘incognito’ session (which allows you to browse the Internet without storing local data); and install add ons and plug ins to extend browser functionality. However, by doing so, you may not be able to use certain features or take full advantage of all of our offerings. You can find information about how to control Cookies as follows: Microsoft Edge Cookies information; Chrome Cookies information; Firefox Cookies information; Safari Cookies information; Opera Cookies information. Check the “Help” menu of your browser or operating system to learn how to adjust your tracking settings or Cookie preferences.
Information Obtained from Third Parties
Finally, we may obtain information about you from third parties or publicly available sources. Such information may include:
Information collected about Recipients from Clients. If you are a Recipient, we may receive information about you from our Client when providing the Client Services, to enable us to notify you of the Reward and customize its presentation. This information may include your name, email address or phone number.
Information we collect by going directly to third parties, such as:
Your references, our vendors that help manage the job application process, and career websites, such as LinkedIn, Monster, or Indeed. We use this information to process your application for employment.
Publicly available information such as information we obtain through search engines and other websites. We use this information to provide our Services.
Consumer marketing databases or other data enrichment companies. We use this information to better customize advertising and marketing to you.
We may use the information we collect from and about you to:
Send you requested product or service information, including Rewards and incentives in order to fulfill our contract with you;
Facilitate the redemption of a Reward;
Providing you with information about products or services that may be of interest to you and tailored advertisements;
To provide effective services to you, and to maintain our business relationship, we will use your personal information to:
Develop new programs, products, or services;
Conduct research and analysis;
Provide, improve and develop products and services, including the content and functionality of Services, Client Services and marketing efforts;
Comply with applicable laws or other legal obligations, including to respond to requests from public and government authorities;
Respond to your questions and concerns, including service requests from Clients and Authorized Users;
Protect the security or integrity of the Services, Client Services and our business; and
Evaluate a job applicant’s candidacy and process an application for employment.
In addition, we will use some or all of the above information to comply with any applicable legal obligations, to enforce any applicable terms and conditions and/ or terms of service, and to protect or defend the Site or Services, our rights, the rights of our users, or others.
For legal and security reasons and to protect our services and business, or as required by law, we will disclose your personal data to regulators, law enforcement agencies, public authorities, or any other relevant organizations: (i) in response to a legal obligation; (ii) if we have determined that it is necessary to disclose your personal data to comply with applicable law or any obligations thereunder, including cooperation with law enforcement, judicial orders, and regulatory inquiries; (iii) to protect the interests of, and ensure the safety and security, of us, our users, a third party or the public; (iv) to exercise or defend legal claims; and (v) to enforce our terms and conditions, other applicable terms of service, or other agreements.
To our vendors and service providers who perform business, professional or technical support functions for us, including payment processing, cloud storage, customer support, marketing, tailored advertising, analytics and other services (these third parties are authorized to use your personal information only for limited purposes and may not share your information for other purposes).
Combination of Information
We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Site, as well as information collected offline or from third party sources, to help us tailor our communications to you and to improve our Services and Client Services.
Protecting children's privacy is important to us. We do not direct the Services to, nor do we knowingly collect any personal information from, children under the age of thirteen.
Links to Other Web Sites
The security of your personal information is important to us. We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about you. While we make reasonable efforts to help ensure the integrity and security of our network and systems and to protect your personal information, the transmission of information via the Internet is not completely secure and any electronic communication sent to or from the Services may not be secure. We also cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Data Storage and Retention
This section applies to you only if you are a California resident (“resident” or “residents”). For purposes of this section, references to “personal information” shall include “sensitive personal information” unless otherwise indicated, as these terms are defined under the CCPA.
Processing of Personal Information
In the preceding 12 months, we collected and (where indicated below) disclosed for a business purpose the following categories of personal information and sensitive personal information (denoted by *) about residents:
|Categories of Recipients
|Identifiers such as name, e-mail address, IP address
|• Service providers, including for cloud storage, customer support, marketing and payment processing; • Financial institutions that issue your Reward; • Recipients; and • Our Clients
|Personal information categories listed in the California Customer Records statute such as name, address, telephone number, Social Security number
|• Service providers, including for cloud storage, customer support and payment processing; • Financial institutions that issue your Reward; • Recipients; and • Our Clients
|Characteristics of protected classifications under California or federal law such as age
|• Service providers, including for cloud storage
|Financial information* such as bank account information and credit card information
|• Financial institutions that issue your Reward; and • Service providers, including for payment processing
|Government identifiers* such as Social Security number, Tax Payer Identification number, Employer Identification number, Internal Revenue Service account number
|• Our Clients, for tax reporting purposes; and • Service providers for cloud storage
|Characteristics of protected classifications under California or federal law such as citizenship
|• Our Clients, for tax reporting purposes; and • Service providers for cloud storage
|Commercial information such as records of products or services purchased from us
|• Service providers, including for cloud storage, customer support, payment processing and marketing; • Financial institutions that issue your Reward; and • Recipients
|Internet or other similar network activity such as information regarding your interaction with the Site
|• Service providers, including for analytics, cloud storage and customer support
|Geolocation data such as IP address
|• Service providers, including for analytics, cloud storage and customer support
|Professional or employment-related information such as title of profession, employer, professional background
|• Service providers, including for cloud storage, background checks and other recruitment purposes; and• Our Clients
|Non-public education information collected by certain federally funded institutions such as education records
|• Service providers, including for cloud storage, background checks and other recruitment purposes
|Inferences drawn from other personal information such as profile reflecting your preferences
|• Service providers, including for cloud storage and analytics
|Tremendous Client Account access credentials* such as account log-in in combination with any required security or access code, password, or credentials allowing access to your Tremendous Client Account
|• Service providers, including for cloud storage and security purposes
The categories of sources from which we collect your personal information, and specific business or commercial purposes for which we collected and disclosed your personal information over the preceding 12 months, are described in the sections above, Information Collection, Information Use and Information Sharing. We only use and disclose sensitive personal information for the purposes specified in the CCPA.
Selling of Personal Information
We do not “sell” (as that term is defined under the CCPA) personal information, nor have we done so in the preceding 12 months. Further, we do not have actual knowledge that we “sell” personal information of residents under 16 years of age.
Your Privacy Rights
Depending on where you live, you may have some or all of the rights listed below in relation to information that we have collected about you. Note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests or where we are required by law to retain your personal data.
Because we send Rewards on behalf of our Clients, if you are a Recipient who has received but not redeemed a Reward, please contact the sender, which is usually your employer, to exercise a right. To exercise any of these rights, you can contact [email protected]. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address, before providing a substantive response to the request. Depending on your location, you may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
In addition, where applicable, we will provide you with more information about our appeal process. When you submit a request or launch an appeal, we will limit our collection of your information to only what is necessary to securely fulfil your request or process your appeal. We will not require you or your authorized agent to pay a fee for the verification of your request or appeal.
Right to Access/Know
You have a right to request that we confirm whether we process information about you and give you access to that information. You may also have a right to receive that information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another business without impediment. If you are a California resident, you have a right to request the following information about our collection, use and disclosure of your information.
categories of information about you we have collected, disclosed for a business purpose;
categories of sources from which we collected information about you;
the business or commercial purposes for collecting information about you;
categories of third parties to whom the information about you was disclosed for a business purpose; and
specific pieces of information about you we have collected.
Right to Delete
You have a right to request that we delete information we maintain about you.
Right to Correct
You have a right to request that we correct inaccurate information we maintain about you.
Right to Object to Targeted Advertising
How to Contact Us
Please also feel free to contact us at [email protected] if you have any questions about our Privacy Statement or the information practices of the Services. If you are a Customer, you can also contact us by reaching out to your designated customer service manager.